Contingency measures due to COVID-19   Read more  

Rules on using Web Cookies

Most of the websites you visit will use cookies to improve your user experience. Although the use of cookies is generally harmless, some people may find it intrusive and want to block some or all cookies, or even delete cookies that have already been set.
Please note that by continuing to use this website, you agree to our use of cookies as set out in these rules.
To facilitate your decision on how to treat or use cookies, please read the following text: 
What is a cookie | Cookie settings | Types of cookies | Our cookies | Turning off cookies

1. What is a cookie?

Cookies are files created by websites during browsing. These include website settings, profiles data and other information. There are two types of cookies: domain cookies and third-party cookies. Domain cookies are set by the domain of the website in the title bar. Third-party cookies are from other sites present in the domain through various elements, e.g. advertisements or images.

2. Setting and saving cookie options

Cookies may be set by the website you are visiting ("own cookies") or a third-party website that administers the content of the website you are visiting ("third-party cookies"). 
Cookies may be stored for various lengths of time, for a browse session or for much longer.

  • Transient or session cookies are cookies that can tie together your actions during one browsing session. One browsing session begins when you open your browser window and ends when you close it. Session cookies are set temporarily and are deleted once you close your browser window.
  • Persistent cookies are cookies that remain in your device. The time that is set in each cookie and is activated each time you visit the website that created it.

3. Types of cookies

There are four main types of cookies:

  • Strictly necessary cookies. These cookies are strictly necessary to enable you to move about the site and to provide certain features you have requested. For example, to save products that you have put into your shopping cart. For these cookies, we do not need your permission.
  • Functionality cookies. These cookies ensure that the website stores your choices (e.g. your user name, language and location) and offers enhanced and customised functions. For example, the site may offer local weather forecasts or traffic news through the use of cookies to store information on the location you are currently in, stores the changes in font size, font type and other parts of the website that are customisable and offer you requested services, such as viewing a video and putting up a comment to a blog. Data stored by these cookies may be anonymised and these cookies cannot keep track of your browser activities on other websites.
  • Performance cookies. These cookies gather information on how you use the website. For example, which sites you visit most frequently and whether you are receiving error messages from them. These cookies do not compile information that would identify you. All data compiled by these cookies are aggregated and are therefore anonymous. These data are used only to enhance the site's functionality.
  • Online behavioural advertising cookies. These cookies are used to tailor the advertising to each user. They are also used to limit the number of appearances of individual advertisements as well as to assist in measuring the effectiveness of an advertising campaign. They are normally installed by advertisers by permission of the site administrator. They record every hit and sent this information to other organisations, such as advertisers. Advertising cookies are frequently tied to website features provided by other organisations. For more information on online behavioural advertising cookies and online privacy see the guide at provided online by the advertising industry.

4. Which cookies do we use?

Your site uses Google Analytics performance cookies solely to enhance your user experience.
In investigations, we use Google, which uses performance cookies that store user settings.
The table below shows which persistent cookies are used by our website and what their purpose is.

Cookie name




2 years from storing/updating

To distinguish between users and sessions.


30 min from storing/updating

To store new session or new users.


6 months from storing/updating

To determine source of turnover or advertising campaign.


2 years from storing/updating

To save Google user settings.

5. How to turn off cookies?

There are a number of ways how to manage and control your cookie settings.
Note that by deleting or blocking the cookies of all or some websites you are visiting (or their functions), the websites will either cease to work properly or cease to work with the same efficiency. 
If you disable certain cookies, or if you delete all cookies, your preferences will not be stored and you will receive cookie messages every time you visit our website. Nevertheless, you can manage your cookie settings in your browser as well as at third-party websites that send cookies to your device via our website.
How to turn off cookies in your browser
Most modern browsers offer you some general information on cookies and allow you to see all your cookies, to selectively delete cookies and to disable or enable cookies for all or certain websites. Typically, you can also disable certain third-party advertising cookies. 
If you change your cookie settings in your browser, the changes will — unless you delete or block cookies individually — apply to all websites you browse, not only to our website. Also, you will need to adjust your cookie setting for each browser you use.
Browsers generally provide cookie information in the Help section. Below are links to the Help section of the most frequently used web browsers:

How to disable third-party cookies

You can disable the cookies we use in this website by following the instructions for installing an Opt-out Browser Add-on. You will find installation instructions in the below link:

Please note that by disabling the performance cookies set by our website for the purpose of Google Analytics, we will not be able to find out what people like in our website and what they do not. Consequently, it will be more difficult for us to improve our website and your user experience.
If you amend or delete your browser cookie file, amend or upgrade your browser or device, you will likely need to disable cookies again.